Return Policy

Since all of our items are handmade in natural materials, small variations and small knots are completely natural. If we have made a mistake, let us know and we will work to make it right! In-stock batch items have a 10-day return window. Made-to-order and custom pieces cannot be returned and must be canceled within 24 hrs of purchase to receive a full refund. For problems and returns, we look at each situation on a case-by-case basis to decide the best course of action to quickly resolve it. Please submit a form outlining your problem, and we will do our best to resolve it promptly!